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We make purchasing a pet reptile safe and simple with 35 years of experience.
Experience the ease of direct-to-door delivery or opt for local pickup at a FedEx Hub. We prioritize customer communication with a pre-shipment phone call to ensure you're fully prepared and to answer any questions.
Your reptile's safety is paramount, so we consider weather conditions before shipping. Alternatively, schedule a personalized pickup at our office. Start your reptile journey with us today!
Frequently Asked Questions
Does BHB Reptiles offer pickup?
Yes, we offer pickup at our front office Monday-Friday during business hours and next door at The Reptarium on the weekends. You would contact us before at 586-884-6646 to schedule your pickup time.
When you arrive for your pickup time, please bring a government-issued ID. We will either refund or waive the shipping fee for pickups. You will still be required to pay for the packaging/handling fee.
Can I have my BHB Reptiles order "Held For Pickup" at a FedEx Location?
Yes, once your order is placed online, we will contact you to schedule shipping with the phone number listed on your order.
We will discuss shipping simultaneously if you place your order over the phone.
If you prefer to have your order held for pickup at a FedEx location, we are happy to search for the nearest FedEx Ship Center to your location.
Because we are shipping live animals, we must make sure that the package is held at a FedEx Ship Center and not just any FedEx location.
I have just placed my order online, when should I expect a call from BHB Reptiles to schedule shipping?
Our business hours are Monday-Friday from 8 AM-4 PM EST. We call all orders in the order that we receive them.
You will usually receive a call within a few hours, but if you place an order in the evening or on the weekends, you should hear from us within 24-72 hours.
You are also welcome to call us at 586-884-6646 right after placing your order if you would like to try and reach us faster.
What is the best pet reptile for a beginner?
We would suggest the following for first time keepers.
Snakes
- Best - Corn snakes
- Great - Ball Pythons
Lizards
- Best - Crested Geckos or Leopard Geckos.
- Great: Gargoyle Geckos
How often should I check back on the website for new arrivals?
We are adding new reptiles to the website multiple times per week. Check our site daily, but we would suggest signing up for our SMS messaging for notifications to your phone.
Questions About Care?
Explore our comprehensive Care Sheet Tab in the menu to deepen your understanding of nurturing your new pet. Here, you'll find detailed guides on caring for a variety of reptiles including Ball Pythons, Leopard Geckos, Crested & Gargoyle Geckos, Leachie Geckos, Yellow-bellied Mourning Geckos, Corn Snakes, and Green Anacondas. Dive into a wealth of knowledge that will help you ensure the best environment and care for your reptiles.
Our mission at BHB Reptiles
is to provide our customers with the highest quality reptiles coupled with service that is second to none, “covering the spectrum” for the beginning hobbyist to the requirements of the serious investor.
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